Cafe Conversations
Sometimes I can truly understand those Postal workers who go, well, Postal. It really is not easy dealing with people and sometimes I feel like my head will just explode. Last night this lady comes in and orders a triple, decaf, Venti, non-fat, two sweet-n-low, light foam latte. Okay, fine no problem. I whip it up for her and put it in front of her and do the whole "triple, decaf, Venti, non-fat, two sweet-n-low, light foam latte".
Lady: Is there an extra shot in there?
Me:(sort of knowing where this was going I reply) "Yup, a triple, decaf, Venti, non-fat, two sweet-n-low, light foam latte."
Lady: "Did you put the 2 sweet-n-lows in there?"
Me: "Yes I did, it is a triple, decaf, Venti, non-fat, two sweet-n-low, light foam latte"
Lady: "Is it decaf"
Me: At this point I wanted to either bitch slap her or stick bamboo shoots in my eardrum so I would not have to listen to her high pitched whiny voice anymore, but no. . .I said "YES, it is a triple, decaf, Venti, non-fat, . . ."
Lady: Interrupting me with an imperious wave of her gnarled, age spotted hand "I heard you. Why do you keep saying that over and over, " and turns on her heel and stalks away?
WTF? If you heard me, then why the hell did you keep asking over and over if I made it the way you wanted? Then you get mad at me? I think it is time for hormone replacement therapy or something lady cause you are NUTS! I think my mom can get you a good deal on Paxil or something. . .that may help.
Labels: Cafe Conversations
posted by Vinnie G. @ 1:22 PM
2 Comments:
She DOES sound like a nut case.
And you're so sweet for NOT strangling the life out of her. :)
I'd be fighting the urge to repeat every word with a 'slap' afterward for emphasis...
"YES, lady, I said it's a
triple, (slap)
decaf, (slap)
Venti, (slap)
non-fat, (slap)
two sweet-n-low, (slap)
light foam (slap)
latte (slapslapslapslap)"
...But then, that's why I don't work in customer service.
Hang in there. :)
I own a cafe where we actually roast the coffee beans on site. We sell the beans whole (in bags located at various visually accessible points around the store), in addition to having every possible coffee concoction imaginable on the menu.
That hasn't stopped at least three different people from looking me dead in the eye, serious as a heart attack and asking, "Do you have coffee?"
It makes me want to shake them until their eyes dangle.
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