Bitter Cup of Joe

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Questions, comments, and/ or considerations? You can reach me at VinnieG(at)bittercupofjoe.com

Wednesday, June 27, 2007

Cafe Conversations


A common habit of customers is to come in and say "I want two smalls." We have taken this to mean two small coffees but we still ask because you never know what some people are thinking. Last night a lady comes in and orders two smalls so I say "two small coffees right?".
Lady: What the hell else would I be ordering
Me: (slapping the coffee down and ungraciously saying) $3.10.
Lady: (looking at the coffee) What's this?
Me: Your two smalls
Lady: You didn't do anything over at that machine (she pointed at the espresso machine).
Me: You said two smalls and I asked coffee, that's what this is. . .two small coffees.
Lady: I want the one with milk in it that you use that machine for (she said like I was an idiot and why the hell couldn't I read her mind).
Me: Fine, two lattes, $6.40.
I then head over steam up the milk while thinking to myself what a bitch this woman is. I finish the drinks and put them in front of her and wait for her to dig out her money.
Lady: These are hot.
Me: Yep, lattes come hot unless you say you want them cold.
Lady: Well that's what I want (again with that attitude that I was the stupidest person in the world).
Me: (feeling really bitchy at this point) so what you really want instead of the two small coffees you ordered are two small iced lattes. Did you want anything else in them? Any flavor, or anything like that?
Lady: No
Me: did you want the 2% milk? If you want a different milk then you have to tell me now, otherwise you will be getting 2%.
Lady: Whatever
Back I go to the machine and made them. She pays goes gets a straw sips then says "There's no vanilla in here, and this isn't soy"
Me: Nope, there isn't. That's why I asked you if you wanted anything else in them.
Lady: Well I do.
Me: Then I have to charge you for two new drinks this time (I said blandly because I was over this whole situation).
Lady: forget it then

I am still wondering where in the hell these people come from and how they function in daily life.




10 Comments:

At 6:18 PM, Blogger The Urban Backpacker said...

I don’t know if you do the hiring where you work, but you need to look for “telepathy” and “boundless patience” on an applicant’s resume.

 
At 11:31 PM, Blogger Vinnie G. said...

That and an endless supply of Valium. . .

 
At 11:42 PM, Blogger Gumby said...

I assume she also didn't ask for the saliva that you lovingly added to her 2 smalls.

Oh, how fun! my code word to post this is "nudytck". I guess that's like a nudie tick. and kind of rhymes with 'lunatic'

my it's been a long week...

 
At 9:30 AM, Blogger Tallfreak said...

What a bitch! Something terrible must have happened in her life and she never learned how to deal with it correctly.

 
At 10:52 AM, Blogger Clyde said...

I feel for ya! I can deal with clueless, but when it's paired with plain rudeness... grrrrrr!

 
At 12:23 PM, Blogger B. Kitty said...

What a horrid cunt. Seriously. You poor fella :(

I'll hire you. You'll never have to deal with rude people again.

Just a boss who may try to molest you on occasion behind closed doors...

 
At 5:25 PM, Blogger Vinnie G. said...

TallFreak. . .you'd be surprised at the number of people who suffer from that in the area I work
Clyde. . .clueless I can deal with, rude and clueless is a whole diff subject
Gumby. . .Wow, you have had a hard week haven't you?
B. Kitty. . .sounds good. . .when can i start?

 
At 1:18 PM, Blogger Michael said...

Priceless! Who knew mind reading skills was a reprequisite for becoming a barista.

 
At 1:41 PM, Blogger FRIGGA said...

Barista's definitely have it harder than most retailers - you have to deal with the stupid customers PRE-COFFEE.

I shudder to think what my coffee shop thinks about me, usually all I can do is grunt before the caffein takes affect. =0

 
At 5:04 PM, Blogger Vinnie G. said...

Trust me I understand surly in the morning. . . I'm no early bird myself.

 

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